All services provided on our website belong to and are operated by MEYRO TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ (ZESYNA), registered at the address 75. YIL MAH. İSTİKLAL CAD. NO:58 FLOOR:3 SULTANGAZİ / ISTANBUL. Our company may collect personal data for various purposes. Below is how and in what way the collected personal data is obtained and how it is protected. Personal information such as name-surname, company information, phone number, address, and email address of members is collected in accordance with the nature of the business through membership registration or by filling out various forms and surveys on our website. Our company may send campaign information, information about new products, and promotional offers to customers and members from time to time. Our members can choose whether or not to receive such information when signing up, and they can later change this selection in the account information section after logging in, or notify us by using the link in the information message sent to them.

Personal information transmitted to our store electronically during the membership process or during the approval process via e-mail will not be disclosed to third parties outside the purposes and scope specified in the "Membership Agreement" made with our members.

In order to identify system-related issues and quickly resolve any problems or disputes regarding the services provided, our company records and uses the IP address of its members. IP addresses may also be used to identify users in a general way and to collect broad demographic information.

Our company may use the requested information for direct marketing purposes by itself or in cooperation with persons it works with, within the limits specified in the Membership Agreement. Personal information may be used to contact the user when necessary. Information requested by our company or provided by the user or related to transactions made through our store may be used, without disclosing members' identities, for statistical evaluations, database creation, and market research by our company and individuals with whom it cooperates, outside the purposes and scope defined in the Membership Agreement.

Our company undertakes to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, and to take all necessary measures and show due diligence to ensure confidentiality, prevent all or any part of the confidential information from entering the public domain, or prevent unauthorized use or disclosure to a third party.

Credit Card Security

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our systems in any way.

When you enter the transaction process, you can understand that you are on a secure site if you see a key or lock icon in the lower line of your browser. This indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used in line with your instructions during the sales transaction process. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for inquiry, independent of our shopping sites. If the card's availability is approved, the transaction continues. Since card-related information cannot be viewed or recorded by us, it is prevented from being obtained by third parties under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed online by credit card is checked by our company to prevent credit card fraud. Therefore, in order for the first-time orders from our shopping sites to proceed to the supply and delivery stage, the accuracy of financial and address/phone information must first be confirmed. If necessary, the credit card holder or the relevant bank may be contacted for control.

Only you can access and change the information given during membership registration. As long as you protect your login credentials, it is not possible for others to access or change your information. For this purpose, membership transactions are processed within the 128-bit SSL secure area. This system is an international encryption standard that is nearly impossible to break.

Shopping sites that have a customer service line and where full address and phone information are provided are preferred today. This allows you to obtain detailed information on all matters and to make healthier decisions regarding the reliability of the online shopping service provider.

Note: We recommend that you make sure that online shopping sites include a clear address and phone information. Before making a purchase, write down the phone and address of the store you are purchasing from. If you do not trust it, confirm the information by calling. All online shopping sites belonging to our company include all relevant company information and location details.

Mail Order Credit Card Information Security

Credit card and identity information that you send to us via the mail order method will be stored by our company in accordance with confidentiality principles. This information is stored for 60 days in case of possible objections from the bank regarding credit card withdrawals, and then destroyed. Since you may naturally object to any unauthorized charge other than the amount approved by you on the mail order form sent to us, this method does not pose a risk.

Third-Party Websites and Applications

Our store may provide links to other websites within the site. Our company bears no responsibility for the privacy practices or content of the websites accessed through these links. The Privacy Policy contained in this agreement applies only to our store and does not cover third-party websites.

Exceptional Cases

In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy:

1. Compliance with mandatory legal obligations arising from laws, decrees, regulations, etc.

2. Fulfillment of the requirements of the Membership Agreement and other contracts.

3. Requests for information regarding users within the scope of a properly conducted administrative or judicial investigation.

4. Situations where providing information is necessary to protect users’ rights or security.

   
   

Email Security

Never write your credit card number or passwords in emails you send to our Customer Service regarding any order. Information in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.

Cookies

Our company may obtain information about users’ website usage through a technical communication file (Cookie). These small text files are sent to users’ browsers and stored in their main memory. The technical communication file facilitates Internet use by storing status and preferences.

Cookies help obtain statistical information about how many people visit the site, how and how long the site is used, and enable dynamic advertisement and content production. Cookies are not designed to retrieve personal information or data from your main memory or email. Most browsers are initially designed to accept cookies, but users can change settings to refuse cookies or receive warnings before they are saved.

Our company may change the provisions of this Privacy Policy at any time by publishing it on the site or sending an email. The changes enter into force on the date of publication.

For any questions or suggestions regarding our privacy policy, you may send an email to [email protected].

You may contact us using the information below:

Company Name: MEYRO TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: 75. YIL MAH. İSTİKLAL CAD. NO:58 FLOOR:3 SULTANGAZİ / ISTANBUL
Email: [email protected]
Phone: 0850 840 97 96

Processing of Personal Data (KVKK)

By approving this text, you explicitly consent under Article 5 of the Law No. 6698 on the Protection of Personal Data (“Law”) to the processing of your personal data provided to our Company for the purposes of providing information about our services, contacting you, collecting statistical data, and transferring such data to third parties located domestically or abroad for these purposes. Your personal data will be processed for durations stipulated by legal regulations. Our Data Controller accepts and undertakes to comply with all responsibilities and obligations under the Law.

You explicitly consent to the transfer of your personal data to third parties located in Turkey or abroad for storage, retention, and processing for the approved purposes.

Within your legal rights, you may request information regarding whether your data is processed, the purpose of processing, the third parties to whom data is transferred, request correction, deletion, or anonymization of your data, request notification of corrections to third parties, object to unfavorable results arising from processing, and request compensation for damages due to unlawful processing. Necessary application information is provided on our website.

I have read and understood the Clarification Text regarding the Law No. 6698 on the Protection of Personal Data announced by Meyro Tekstil Sanayi Tic. Ltd. Şti. I have been informed about the processing of my personal data for the purposes stated above. I hereby give my explicit consent to the processing of my personal data within the scope stated in the Clarification Text.