The party with whom you will enter into an agreement for membership through the website www.zesyna.com (“Site”) is Meyro Tekstil Sanayi ve Ticaret Limited Şirketi / Zesyna (“Our Company”).
Our contact information is as follows:
Address: 75. Yıl Mah. İstiklal Cad. No:58 Sultangazi / Istanbul
Telephone: (0850) 840 97 96 (Customer Service)
E-mail: [email protected]
Website: www.zesyna.com
Our Company is a member of the Istanbul Chamber of Commerce (ITO). You may learn about ITO’s professional conduct rules at www.ito.org.tr or by calling 444 0 486.
To establish this membership agreement, it is sufficient to enter the required Membership Information and the password you determine, give the specified confirmations and/or permissions, and click the [Complete Membership] button. We kindly request that you enter your name, e-mail address/mobile phone number and other required information accurately, completely, and correctly; if you notice an error, please correct it. If you notice missing or incorrect information after completing the membership process, you can correct it from the “My Account” section accessed via Member Login or contact our Customer Service at 0850 840 97 96.
You may terminate your membership at any time without giving any reason and without paying any penalty by making a verbal or written notification to our Company through the communication channels listed above; likewise, our Company may terminate or suspend memberships for various reasons.
Regarding the confidentiality, protection, storage, processing-use, and destruction of member-customer information belonging to our Company and on our website, as well as commercial electronic communications and other matters, the Privacy Policy and KVKK conditions specified below are valid.
Measures required for the security of the information and transactions provided by members are taken by our Company or the relevant institution depending on the nature of the information and transaction in the systems and internet infrastructure. In your use of our Site, all credit card transactions and approvals are carried out online directly between you and the relevant Bank or similar Card Institutions, independently of our Company (information such as the credit card “password” is not seen or recorded by our Company).
The information entered into our Site for membership, product/service purchase, and information updates, as well as sensitive confidential information belonging to credit and debit cards, cannot be viewed by other internet users.
Information belonging to our members may be disclosed to relevant institutions within the framework of our legal obligations.
Our members may stop receiving commercial electronic communications at any time and without providing any justification by contacting our Company through the relevant communication channels specified above or by performing the opt-out process provided in our messages, or by using the system established by authorized authorities if applicable. According to the member’s clear notification on this matter, communications through the specified channels will be stopped within the legally permitted maximum period (communications required by law will continue in any case).
Our members may remove cookies and/or stop notifications at any time through the settings of their computer and mobile device operating systems and/or internet browsers.
If members change any information (including contact information) by performing information update transactions on our Site, the permissions given regarding personal data and electronic commercial communication will also be valid for the changed/new information. Likewise, members who stop commercial electronic communication for any channel by changing communication preferences or by performing the opt-out process in commercial electronic messages, will continue to receive commercial electronic communications from the relevant channel until they change their communication preferences again from the membership page or duly notify an opt-out regarding any commercial communication, based on the permission given here and otherwise, without needing an additional permission/approval.
The Member who enters the required Membership Information into our Site and approves this Agreement is deemed to have read and reviewed in advance the information provided on our Site and/or stores regarding personal data processing and membership-customer services, and declares and accepts that they have read and understood all the information and conditions written in this Information-Agreement, that they will fully and timely comply with all obligations belonging to them, and that they will carry the relevant rights and responsibilities.
The privacy-security policies and terms of use of other sites accessed through our Site apply to those sites; our Company is not responsible for the information usage from websites accessed through advertisements, banners, content viewing or for any notifications received from those websites or mobile applications, as well as for ethical principles of the sites, privacy-security principles, personal data storage and destruction policies, service quality, usage terms and other practices, and any disputes, material or moral damages and losses that may arise.
All intellectual and industrial property rights and ownership rights regarding any information and content on our Site, and their editing, revision, and partial/complete use belong to our Company, except for those belonging to third parties according to our Company’s agreements.
Members are responsible for the information they obtain from our Site or from other sites / mobile applications / notifications linked on our Site, for the decisions they make within the framework of the information, notifications, promotions, and advertisements communicated to them, as well as for all kinds of transactions and practices they perform and their results.
If the purchase of a product/service occurs as a result of the communications, notifications, or advertisements made to members in the ways stated, the said transaction is subject to the consumer contract that they will conclude with the seller/provider separately and in accordance with the legal procedure. The consumer contract applies under its own conditions and between the parties. For your purchases from our Site, the preliminary information form and the distance sales agreement terms that you will see during each transaction will also apply.
Our Company reserves the right to make any changes it deems necessary regarding the above matters and in the products, services, and opportunities it will offer to its members; such changes become effective when announced by our Company through the Site/mobile application or other appropriate methods; all campaigns are subject to the conditions announced.
You may consult our Company to obtain additional information on all such matters.
Our members may submit their requests and complaints to our Company through the following communication channels:
Address: 75. Yıl Mah. İstiklal Cad. No:58 Sultangazi / Istanbul
Telephone: (0850) 840 97 96 (Customer Service)
E-mail: [email protected]
Website: www.zesyna.com
We would be pleased to respond to justified requests, complaints, and all applications of our members. If not possible, within the legal monetary limits, you may apply to the Provincial and District Consumer Arbitration Committees or Consumer Courts in your place of residence.