Why should I create an account on Zesyna? What are the advantages of being a member?

Can I place an order without creating an account?

I forgot my password, what should I do?

Can I update my account information?

Can I delete my Zesyna account?

Purchase

How can I shop on Zesyna?

Can I make changes to my order?

Can I cancel my order?

I placed an order but did not receive a confirmation email, what should I do?

How can I check the status of my order?

I can’t view my invoice, what should I do?

Is it safe to shop online at Zesyna?

Can I place an order from abroad?

Payment

What are your payment options?

How soon should the payment be made for bank transfer/EFT orders?

I can’t find the bank transfer/EFT account details.

Can I pay at the door?

How can I use my discount code/gift voucher defined at Zesyna?

Which shipping company do you work with?

How much is the shipping fee?

What is the delivery time for my order?

My order has been shipped. Can I change the delivery address?

What should I pay attention to during delivery?

Do you offer international delivery?

My package appears as delivered, but I did not receive it. What should I do?

How can I view my tracking number?

What happens if the courier company cannot reach me at the delivery address?

Can I make an exchange?

How can I make a return?

What is your return policy?

How many days do I have to return my items?

Where can I find the free return shipping code?

My return shipment has been delivered to you. When will my refund be issued?

How much is the return shipping fee?

Are return costs the responsibility of the customer for international orders?

The product I want to purchase is sold out. Will it be restocked?

Where is your production done?

Where can I find the size measurements for the products?

How can I stay informed about campaigns, collections, and blog content?

How can I access Zesyna’s social media accounts?

Do you need assistance with something not mentioned above?